{"id":1118,"date":"2020-12-30T10:23:58","date_gmt":"2020-12-30T10:23:58","guid":{"rendered":"https:\/\/crossworkswebsites.co.uk\/?page_id=1118"},"modified":"2021-04-23T17:11:50","modified_gmt":"2021-04-23T17:11:50","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/crossworks.design\/terms-conditions\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"\t\t
The following Terms and Conditions of Service apply to all products and services provided by Crossworks Design LTD (hereinafter referred to as Crossworks Design) and in the event of any dispute are governed by the laws of England.<\/p>
All work is carried out by Crossworks Design on the understanding that the client has agreed to our terms and conditions.
Copyright is retained by Crossworks Design on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled.<\/p>
At the time of a given project proposal submitted to the given client, Crossworks Design will provide the customer with a written estimate or quotation by email. Charges for design services to be provided by Crossworks Design and are set out in the written estimate or quotation that is provided to the client. Charges for any additional services requested during the project that are over and above the estimated time or out of scope, will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t An account shall be considered default if it remains unpaid for 30 days from the date of invoice, or following a returned cheque. Crossworks Design shall be entitled to remove Crossworks Design and\/or the customer\u2019s material from any and all computer systems, until the amount due has been fully paid. Customers whose accounts become default agree to pay all Crossworks Design reasonable legal and accounting expenses and third party collection agency fees in the enforcement of the debt and these Terms and Conditions.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t The customer will be provided with an Approval Form or Proof Email, and an Invoice prior to final publication. At this time the remainder of the amount due will become payable and the customer will also be required to sign and return the Approval Form or signify approval by email to Crossworks Design. Payments may be made by online transfer. Payments made by cheque must be previously agreed and may be subject to an administration charge.<\/p> Cheques should not be sent in regular mail unless sent recorded delivery.<\/p> Publication and\/or release of work done by Crossworks Design on behalf of the client, may not take place before cleared funds have been received.<\/p> Returned cheques will incur an additional fee of \u00a350 per returned cheque.<\/p> Crossworks Design reserves the right to consider an account to be in default in the event of a returned cheque.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t Any design, copywriting, drawing, idea or code created for the customer by Crossworks Design, or any of its contractors, is licensed for use by the client on a one-time only basis and may not be modified, re-used, or re-distributed in any way or form without the express written consent of Crossworks Design and any of its relevant sub-contractors.<\/p> All design work \u2013 where there is a risk that another party make a claim, should be registered by the client with the appropriate authorities prior to publishing or first use or searches and legal advice sought as to its use. Crossworks Design will not be held responsible for any and all damages resulting from such claims. Crossworks Design is not responsible for any loss, or consequential loss, non-delivery of products or services, of whatever cause.<\/p> The customer agrees not to hold Crossworks Design responsible for any such loss or damage. Any claim against Crossworks Design shall be limited to the relevant fee(s) paid by the customer.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t The client agrees to Crossworks Design definition of acceptable means of supplying data to the company.<\/p> Text is to be supplied to Crossworks Design in electronic format as standard text (.txt), MS Word (.docx) or via e-mail or shared folder.<\/p> Images which are supplied in an electronic format are to be provided in a format as prescribed by Crossworks Design via email. Crossworks Design cannot be held responsible for the quality of any images which the client wishes to be scanned from printed materials. Additional expenses may be incurred for any necessary action, including, but not limited to, photography and art direction, photography searches, media conversion, digital image processing, or data entry services, colour correction and alteration of images.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t Any indication given by Crossworks Design of a design project\u2019s duration is to be considered by the customer to be an estimation.<\/p> Crossworks Design cannot be held responsible for any project overruns, whatever the cause. Estimated project duration should be deemed to be from the date that cleared funds are received by Crossworks Design for the initial payment or by date confirmed in writing by Crossworks Design.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t The client agrees to allow Crossworks Design all necessary access to computer systems and other locations, as required, in order to complete a website project and until all due funds are cleared, including the necessary read\/write permissions, usernames and passwords.<\/p> The customer also agrees to allow Crossworks Design access to any computer systems, usernames and passwords required to remove data and\/or sites for failure to comply with these Terms and Conditions. The customer agrees to supply Crossworks Design with all necessary materials, electronic, or otherwise, required to create and complete the project, and to supply them in a timely manner.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t Crossworks Design considers the design project complete upon receipt of the customer\u2019s signed Approval form or sign off email.<\/p> Other services such as printing, display panel production, filmwork, website uploading, publishing etc either contracted on the client\u2019s behalf constitute a separate project and can be treated as a separate charge.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t Crossworks Design require that a template is approved by the customer before coding of a site commences. Once the template(s) for the website are approved by the customer, coding will commence; any changes to navigation items, colours, structure or content that require changes to the template will incur an additional charge.<\/p> Once web design is complete, Crossworks Design will provide the customer with the opportunity to review the resulting work. Any minor changes can be notified to Crossworks Design by e-mail. Crossworks Design will consider that the client has accepted the original draft, if no notification of changes is received in writing from the customer, within 14 days of the start of the review period.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
When a choice of designs is presented to the client for a project carried out by Crossworks Design, only the selection final choice of design is deemed to be released to the client as fulfilling of the contract. All other designs remain the property of Crossworks Design, unless specifically agreed in writing.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\tProject Acceptance<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
These Terms and Conditions can be read at any time on the Crossworks Design website.
A copy of the written estimate or quotation is to be signed and dated by the customer to indicate acceptance and should be returned to Crossworks Design. Alternatively, the client may send an official purchase order in reply to the estimate or quotation which binds the client to accept our terms and conditions, or an email acknowledging acceptance of the quotation.
For the avoidance of doubt, the Crossworks Design Terms & Conditions are what govern the job, not any conditions on the customer\u2019s purchase order.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\tDesign Charges<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Once the client has signed it is deemed that the client has given formal acceptance of a given estimate or quotation, indicating acceptance of the Terms & Conditions, a non-refundable payment of 50 percent of the quoted fee will become immediately due before a project may begin.
Unless agreed otherwise with the Client, all design services require an advance payment of a minimum of 50 percent of the project quotation total before the work commences or is supplied to the Client for review.
The remaining 50 percent of the project quotation total will be due upon completion of the work prior to upload to client drop box area or email for release of materials.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\tSource Files<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Charges For Other Services<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Default<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
This includes any and all unpaid monies due for services, including, but not limited to, hosting, domain registration, search engine submission, design and maintenance, sub-contractors, printers, photographers and libraries. Removal of such materials does not relieve the customer of its obligation to pay the due amount.<\/p>Payment<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Any invoice queries must be submitted by email within 14 days of the invoice date.
Accounts which remain outstanding for 30 days after the date of invoice, will incur late payment interest charge of 8% of the invoice total per week.<\/p>Licensing<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Data Formats<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Images must be of a quality suitable for use without any subsequent image processing, and Crossworks Design will not be held responsible for any image quality which the client later deems to be unacceptable.<\/p>Design Project Duration<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Rights Of Access For Website Construction<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Design Project Completion<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Website Design Only<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Crossworks Design will make one set of minor changes at no extra cost within 14 days of the start of the review period. Minor changes include small textual changes and small adjustments to placement of items on the page. It does not include changes to images, colour schemes or any navigation features.<\/p>